Who We Are
Autoscore is an independent online service operated by an individual based in Germany. We provide an AI-powered car evaluation platform that helps people understand the technical and risk profile of used cars from online listings.
Contact us about privacy:
- Email: support@autoscore.pro
Your Privacy Promise
Your car reports and account data are treated as confidential. We do not sell your personal data, and we don’t share your identity or reports with third parties for their own marketing.
We only use your information to:
- Run Autoscore.
- Improve the service.
- Meet our legal obligations — nothing more.
What Information We Collect
Information You Provide
- Account details, email address, and password (stored hashed or via third-party login such as Google).
- Service data including listing URLs you paste, car details, and filters you choose.
- Notes or additional information you add to a report plus saved reports in your dashboard.
- Support requests, feedback, emails you send, in-app chat messages, and bug reports.
- Billing information — payments are processed by providers such as Stripe, and we do not store full card details on our servers.
Information We Collect Automatically
- IP address and approximate location (country/city level).
- Browser type, device, and operating system.
- Access times, pages viewed, and actions taken (e.g. reports created, errors).
- Cookies and similar technologies to remember your session and preferences.
We may use analytics tools to understand how the service is used and to keep the platform secure.
How We Use Your Information
To Provide Our Service
- Create and show car reports based on the listing URLs and details you provide.
- Save reports to your account so you can revisit or share them.
- Manage your account, subscriptions, and payment status.
- Provide customer support and handle your requests.
- Maintain security and stability (logs, monitoring, abuse detection).
For analysis and text generation we may send parts of your input (e.g. listing content and car details) to third-party AI providers under data-processing agreements so they can generate responses on our behalf.
To Improve Autoscore
- Understand how people use Autoscore.
- Improve our models and risk estimates.
- Develop new features and refine existing ones.
When we use conversation or report content to improve our AI systems, we either anonymise it or ask for your consent where required by law.
Data Security
- Encryption in transit (HTTPS/TLS) for connections to our service.
- Restricted access to production systems based on “need to know.”
- Regular backups and monitoring to reduce data-loss risk and detect unusual behaviour.
No system is perfectly secure, but we design Autoscore with security in mind.
Contact Us About Privacy
For any questions or requests about this Privacy Policy or your data, contact:
- Email: support@autoscore.pro
We aim to respond to privacy-related inquiries within 5–10 business days.